Shipping Policy

Effective Date: September 26, 2026

One service, one price, and no surprises at the end. Here is exactly how a Millennial City order gets from us to your door.

Where we deliver

We ship to all 50 U.S. states. We do not offer international shipping, and we cannot deliver to addresses outside the United States.

The service, and what it costs

There is a single option: free standard shipping. It applies to every order within the United States with no minimum order value, nothing to add to the cart and no promotional code required. There is no expedited, express or next-day upgrade, so the delivery estimate below is the estimate for every order.

Processing time

Orders are packed and handed to the carrier within 0-1 business days. Business days exclude weekends and major U.S. holidays. An order placed after 2:00 PM PT enters processing on the following business day.

Transit time

Once the parcel is on its way, standard delivery typically takes 2-3 business days. Remote addresses, severe weather and periods of heavy carrier volume can stretch that, which is why the figure is an estimate rather than a guarantee.

Tracking

A shipping confirmation email goes out when the parcel leaves us, carrying the tracking number. You can follow the parcel on the carrier's own page from that point until it is delivered. Allow up to 24 hours for the first scan to appear.

Costs shown up front

The checkout page totals the product price and any applicable tax before you confirm. Nothing is added afterwards, and there are no handling or fuel charges.

What free shipping does not include

Delivery is to the shipping address you give at checkout. It does not include installation, assembly, unpacking, in-home or room-of-choice placement, or removal of packaging.

Addresses

Please check your address carefully before confirming. Once a parcel is in the carrier's hands we cannot redirect it, and a parcel returned to us as undeliverable because of an incorrect address will need to be reshipped.

Late or missing parcels

If tracking has not updated for several days, if the estimated delivery window has clearly passed, or if the parcel is marked delivered but is not with you, contact us. We will open an enquiry with the carrier and follow it through with you until it is settled.

Questions about a delivery

• Email: support@millennialcity.com
• Phone: +1 (209) 520-3285
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM PT